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Order processing time

Under normal conditions, orders take 2-4 days to begin processing. After that, the shipping process takes approximately 7-15 days. These timelines are subject to various logistical and production factors.

How to track your order

Once your order tracking information becomes available, you will be notified via email. You can track the status of your shipment in the 'Orders' section by clicking the tracking button, or by using the tracking code in external tracking services, according to your preference.

Payment methods

Our system accepts all credit card payments, including Visa, Mastercard, and American Express, as well as payments via PayPal.

Lost email and access issues

For any issues related to accessing your account, we recommend contacting our customer support team, which is available on our website.

Differences between standard and player versions

The player version is the one used by athletes during matches, designed to be more fitted and lighter to prevent grabbing. The fan version is looser and more comfortable for everyday wear.

Sizing guide

A sizing guide is available for all items on our site. For both the player and retro versions, it is recommended to order one size up.

Care instructions

All sports jerseys will eventually wear out and may even experience detachment of prints and heat-sealed patches with extended use. To prolong the life of your jerseys, always wash them inside out with cold water and avoid using a dryer.

Returns and refunds

Refunds are accepted only for non-personalized products. To initiate the refund process, the customer must contact us within 14 calendar days of receiving the order and validate that the product received does not match the order. Once the refund request is validated by our support team, the customer will be required to return the product, covering the shipping costs. Upon receipt and verification that the product is in acceptable condition, we will proceed with the refund. If you have any questions or need assistance, please do not hesitate to contact our customer service team.